Transfer of my account to a diff one

Ask the community
1

My existing college account is set to be disabled this week and my Figma uses the same ID as well. Will my Figma account stop working then?
How do I transfer my account to a new one?

3

Hi @Vignesh_SanathKumar, Thanks so much for getting in touch and filling us in on what’s going on.

So, if you’ve lost access to the email linked to your education plan, your education status will stick around until it’s due to expire. But to keep enjoying Figma, you’ll need to update the email associated with your Figma account to the accessible one.

I’m wondering, do you still have a way to get into your college email or maybe you’ve set up forwarding to your new email?
If that’s the case, please refer to this guide to update your email address: Manage email address or password

If your college email is completely out of reach, please do let us know.

Our support team is on standby to manually update your email for your Figma account. I can kick off the process by opening up a support ticket for you.

Hoping this clears things up a bit!
Thanks again for reaching out.

4

Hi Junko, Thank you for your response. I have access to my college ID but only till EOD today. I did try changing my email id, but I dont have an option to change my email id. It just says managed by google under the email id.

5

Hi Junko, Thank you for your response. I have access to my college ID but only till EOD today. I did try changing my email id, but I dont have an option to change my email id. It just says managed by google under the email id.

7

Hi, I’ve sent you a direct message that you might have noticed. If you still need a hand with this issue, please respond with the necessary details in that dm.

Thanks,