Figma Support Forum

Touch screen issues

  1. Describe the bug/issue you’re running into?
    Cannot draw, response time too laggy and to end up with one short line segment. Some touch interactions also don’t work (like clicking buttons to do things like dismissing the tutorial modal).

  2. Are you able to consistently reproduce it? If so what are the steps?
    Yes. Try to use a jam on an iPad.

  3. Share a screenshot, recording, console log, link to the file, etc.

  4. Is the issue only happening in desktop app or a specific browser , or both?

  5. What OS/version and/or browser/version are you using?
    iPadOS, safari

4 Likes

@Chad_Lavimoniere Hello, Thanks for reaching out! Currently, FigJam does not support iPad/touchscreens so this behavior would be expected. Bringing support to the iPad is something that our team is thinking through. If you haven’t already, please feel free to add your vote and any additional feedback to this topic.

2 Likes

I see.

I tested it out only because of the draw feature. Figured it would come out better if I drew by hand with an Apple Pencil.

3 Likes