By filling this form, please add these informations:
- Can you share a screen recording of what you are experiencing on your end? Please ensure that you are including the entire screen in their recording so that our team is able to reproduce this on their end.
- Can you also provide a direct link to the file, and invite firstname.lastname@example.org with “can edit” permission so the team can look into this further? Note that users with @figma.com emails on your team do not count towards your billing.
If you’re unsure on how to invite someone to a file, please follow these steps:
-Click the “Share” button at the top-right corner of the Editor
-In the next window, type email@example.com into the text box
-Select the “can edit” permission option
- Click the “Send invite” button