The messenger Figma crushed and does not open

Ask the community
#22

how many favourite files do you have?

#23

oops so I need to create another account

#24

I tried that too, it does not work… :frowning:

#25

Having the same issue, nothing helps.
It crushes only when I open files in my main account on Mac desktop app.
Then I tried opening files on another laptop (Windows) and it doesn’t crush

#26

I tried this earlier but no hope it’s still crashing.

#27

same here crashing

#29

Same. Downloaded Beta and thought it was working, but as soon as I opened any file it crashes right away.

#30

Guys for me some how it’s fixed automatically. now working fine from this morning.

2 Likes
#31

Ye, it works fine this morning! Looks likes it’s fixed automatically, great! :smiley:

#32

yep, works fine, no more crashes!

#33

For me the issue is that Figma is not able to create an updated font__cache.json opening a file in Figma (using the current Figma Beta):

[fonts] creating new font_cache.
[fonts] fonts changed, refreshing info.
Segmentation fault: 11
logout

#34

working fine now

#35

Hi! Im having this trouble currently with the new update. Have tried the beta version and im on BigSur.

#36

I have the problem after the latest update. The home page opens, but when I try to open any file,it crashes. In the browser, Figma works correctly.
MacBook Air M1 Big Sur 11.5.1 (20G80)
Figma Desktop App version 114.6