Figma Support Forum

Tagging in comments does not send email notifications

I recently left a comment in Figmjam for a coworker to look at my progress and tagged her using “@,” the same way I would in Figma. We both have notifications turned on to all, but no notification emails are sent. I also don’t see any notifications on my Figma Homepage.

This is reproducible. We tried multiple comments tagging each other and got no notifications outside of the Figjam file itself.

I am using the Figma desktop client on MacOS 10.15.7

Also having this same problem.

Same issues for our team.