Figma Support Forum

Slow connection in China and operation delays

Hi there, we’ve been encountering slow connection recently in China. I’ve heard so many people, including so many designers from our wechat community and my colleagues, are complaining about this issue these days. The slow connection is embodied by:

  1. Hard to open a desktop or web page
  2. loading for a long time, then stop at 99%, need to reload
  3. Copy-paste costs a long time
  4. Hard to open a plugin

I’m not sure if it’s caused by the GFW, so please help us investigate this issue. It really affects our daily work.

Also the style switching still has a delay. I remember it has lasted for a long time (several months). It’s really annoying. I have to wait for seconds to make sure it was switched successfully every time. I think it’s a huge issue for us so please fix it.

63 Likes

附议~~~

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yes

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yes,resort to

yes

second a suggestion

Please investigate

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Please~please~please

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We have 10 designers who are annual fee users. Now we are all troubled by this problem, including many other developers, please solve this problem ASAP! Thank you!

4 Likes

Please notice this message @Figma

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Hey everyone, thanks for reaching out. We have reported this to the team and will be looking into it. Note that we’re currently experiencing a service disruption which may be related, and you can follow along via status.figma.com.

Thanks!

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It’s been half a month since this situation!!!

Please…

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Hi Josh, We’ve been experiencing this issue about half a month, not from now.

2 Likes

yes!Please take care of it!plzplzplz~

yes

Really slow

Thank you for your efforts for Chinese Designers

附议 too

附议~