[Resolved] you dont have access to this file

[Brieff_Ecuador]

Hi, I’m getting this error, how can I fix it? It’s very urgent. I can’t open my own Figma file. Please help.

[y_toku]

Hi there, this has been escalated to Engineering, and we believe this now to be resolved. If you are still experiencing file access problems, please let us know!

Thanks,
Toku

[Sanchuna]

Hi there, I’m also facing the same issue. is there way to trouble shoot this?

[Celine_Figma]

Hey @Sanchuna , thanks for flagging it. Our team is investigating!

More information below:

You don't have access to this file

Same problem. You can edit file for 10-20 second then it blocks with error showed below