[Resolved] You don’t have access to file error

Ask the community
1

I am writing to request your assistance with an issue I am experiencing on my Figma account. I am currently on the Starter plan and have encountered a problem accessing a specific file named “Erclipse & Medicintel”

I CAN ACCESS THE FILE VIA BRWOSER ONLY, BUT THIS ERROR IS CURRENTLY HAPPENING ON THE FIGMA DESKTOP/PC APP AFTER THE LATEST UPDATE, IF THIS IS A BUG IT AS TO BE TREATED URGENTLY

2

Hi there, this has been escalated to Engineering, and we believe this now to be resolved. If you are still experiencing file access problems, please let us know!

Our apology for this issue!
Toku