Remove Leaving Figma External Link Warning for anyone without an account/not logged in

@Doug_Wickham can you share a screen recording by chance? Feel free to DM if that’s easier

Thanks for the detailed information. For my part, I can confirm that this doesn’t appear in the browser (tested Chrome on Windows/Android) and Figma Mobile App. The intermediate screen only appears when you navigate from the Figma Desktop App, which is not critical.

Update
If you have signed in to your Figma account.

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But this still happens from a mobile browser, correct? So it’s still an issue in doing user research/testing.

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Thanks a lot for your answer. I made a mistake while testing (stayed logged in).

So users who don’t have a Figma account (or opened the prototype in incognito mode) still see this screen.

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I’m still seeing this intersitial screen as well. When sharing a link to a prototype from the browser, and opening in the browser (logged out user, incognito, etc.) the screen still shows.

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Hey @Henry_Busch1,

Are you logged in or out?

As mentioned, you need to be logged in to ensure it doesn’t appear. It is expected for anyone without an account or anyone not logged in to still see the interstitial.

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I am logged in, but I’m thinking about when we are sharing prototypes with usability testers, who won’t ever need an account with Figma. This interstitial screen can really skew the genuine reaction we would get from testers when they land on an external link.

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Hi Josh, my embed still shows the interstitial upon clicking on the links. Is there something that needs to be toggled for this to work? Thanks

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I think embeds might be a little different here, but I’ll pass this feedback so the team can take a closer look

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Yeah, I would like to see a change to this. I am using a Figma prototype for my portfolio and this message is an extra step for them possibly preventing them from wanting to check out my work.

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My team would also love to see this changed. We use links from Figma to live webpages in user testing. Our user testing participants are not logged in, and the interstitial screen is confusing for them.

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Same here: As long as this issue exists it’s not feasible to use a Figma Prototype for user testings with external links. Any chance this will soon be changed or is there a workaround?

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It really is a shame that this has not been resolved. It breaks the user testing process, and anyone using figma should be user testing. :pensive: :pensive: :pensive: :pensive: :pensive:

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We are still dealing with this issue!

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Hi. Josh
I am a Japanese UI designer.
I am using the figma prototype for user testing, but many users are confused and leaving at this interstitial screen.

I strongly hope that this screen will be eliminated.

Has it been resolved since then?
Please reply.

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Hi, I am dealing with the same problem as the previous folks. This interstitial screen is popping up when clicking the external link, and it is definitely a pain for user testing. Do you have any update to remove it from the experience?
Thanks

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HI Josh, I am dealing with this current issue, is there a way to work around the embed code to remove the figma controls from showing on our webpage? Thanks

Hi @Josh I’m seeing them as well. Looking forward to when they do go away.
Thanks

Yes, we have the same issue. We had to build a hacky and time-intensive workaround, mocking up our Figma prototype screen by screen in a Squarespace site so we could have the ability for testers to link into the parts of our site that are in dev environments. Having greater flexibility to go out to external website for non-Figma users would be really great.

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I think if it´s not “possible” to remove it, you can add a responsible text block and redirect the user after 5 seconds or something.