Hi @Linh_Ho ,
While it’s not possible to remove FigJam as a feature completely, you can restrict your current team’s usage of it by downgrading team members’ roles to “Viewer - restricted.” This would keep users from editing or creating new FigJam files in the team.
Moving a member from Editor to viewer-restricted would remove them from the billing.
@Linh_Ho I got the same issue. I originally have 2 editor accounts and I wanna add 3 more. Then I click 3 additional seats. End up they charge me for 7 and shows 7 editor seats in total in ‘Billing’ page. May I know where to contact support? I click the help button and it’s auto reply with some article suggested.