Figma Support Forum

Prototype failure on older iOS & Android phones

Hi, in the last two user tests via Lookback.io, it happened to several respondents that their older iOS device (iphone 6, 7) in Safari or Chrome did not run a prototype in Figma. The hypothesis is that it crashes some Javascript that they have there since the last update. Has it ever happened to anyone? Either the prototype loads for a while and crashes after a while or the first interaction, or it does not load at all and displays a message, see screenshot https://pasteboard.co/K1JgiXS.png