Prototype bug


I got a problem with my prototype, it’s loading but never end so my clients can’t see it… Does this arrive to anyone and if yes, how did you fixed it ?

Thank you for the help, really appreciated :slight_smile:

Can you provide some information, I mean can you tell me that are you using figma app or using figma from web browser

I’m using Figma app for the design. I tryed with the app and the browser and the prototype is loading well on both. But for my clients it’s not. Somes try to clear browser cache, somes are connected and others aren’t, i can’t find what is the problem…