Due to the ongoing conflict in my country, my college degree has been extended to the end of the year. Currently, I am in the midst of exams of my degree and haven’t had the opportunity to organize my files yet.
Would it be possible to extend my educational subscription until the end of the year? This would greatly help me complete my studies and transition smoothly to the pro subscription afterward.
Hi @Gal_eini, thank you for reaching out and sharing your situation.
I’ve created a support ticket on your behalf so our team can look into this specific case for you. Your ticket number is #1180211, for reference.
Typically, our support team replies within 24 hours, though there may be a slight delay due to increased contact volume right now.
We’ll do our best to assist and ensure you have what you need to complete your studies. Let me know if there’s anything else I can help with in the meantime.
Thank you,
Gayani
Thank you very much, i appreciate your help