Professional plan active plan?

Dear all

I signed up for the annual pro plan for $145, now why sign up for 1 month? If I cancel the subscription plan for 1 month, it will affect the subscription year ?


Hey @VNPT_Fintech, thanks for reaching out and sorry for the confusion!

We’re not able to help with Billing here on the forum. It looks like you had a similar issue earlier this month on ticket #821570. Have you seen the response from our billing team in that email thread from October 3rd?

If that doesn’t help explain, please reach out to the billing team again directly via this form for help, and we’ll try to explain what happened: