Problem with access to locked file after successful payment

Please help!I have a problem with access to editing my Figma file on Professional plan. After 3 failed payments my account was locked. I updated my payment information and the payment was successful. All invoices were being paid. But my files are still locked. How can I unlock it?

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Reach out to Figma support team via the support request form. The community won’t be able to help with this issue.