Please recover deleted files

Ask the community
1

The file has been deleted but does not appear in the trash can. Can I recover it?

2

Hi there,

Thanks for getting in touch. Could you double-check if you’re unable to search in the Trash, even when filtering by “all files” and “by anyone”?

Trash
Trash1920×1080 75.9 KB

I see that you’re already in contact with our support team, so please continue working with them. I hope they can help you recover the file.

Thanks,
Toku