No prompt to sync library updates

Please, some of us builds serious business using your tools, and you are ignoring a critical problem because there is no competing product on the market with similar functionality.

However, one day one will emerge, and then users who let their customers down will remember it…

Is it so difficult to audit your code base, whilst Figma market evaluation exceeds $10 billion?

Hi everyone! We understand your concern, and sorry for the trouble. The prior issue has been fixed on 28 September, so we need to investigate further your issue to check if it’s related to another issue or not.
As explained, please reach out directly to the support team with a copy of your file here: https://help.figma.com/hc/en-us/requests/new
Be sure to use your Figma account email, include a link to the file, and share it with support-share@figma.com so they can take a closer look. Thank you! :pray:

Hi @Celine_Figma Is there another thread to follow? I’m experiencing similar issues with our libraries.

@Alec_Danz Stepping for Céline here.

Library issues are [usually] specific to the library itself, so these kinds of issues are difficult to address on the forum. We’d need to look at the files/libraries themselves to get an idea of what we’d recommend [or find any bugs that are hiding].

For anyone that visits this topic, I’d recommend reaching out to support by either emailing support@figma.com, or filling out this form.

Also, a note for everyone: please do not post links or screenshots of your files, or post any personally identifying [like your email address] here. We will not be able to take any action other than to redact this info from the forum. Appreciate your time and patience :pray:

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