Hello guys,
I didnt use Figma in the last couple of months and i had couple of files that somehow got deleted after the last big update.
I searched in all ‘recents’ ‘dafts’ ‘deleted drafts’ and in many more tabs and didnt find anything. it just doesnt exist.
can someone help me find those files somehow?
thank you
Hey @Niv_Ovadia - sorry if this has caused concern. I can do a bit of digging to see what may have happened, but I’ll need more information from you first.
Would you be able to send over the name of the files that seem to have gotten deleted? Can you confirm that these files were living in your original drafts folder the last time you used them?
You mentioned that you haven’t been in Figma for the last couple of months – we made changes to how draft files work, so I’m thinking that this may be the root of the confusion. This page may help clarify and find your missing drafts.
In the meantime, please let me know the answers to the above questions. You can PM t he names to me if you’d prefer to not have them displayed as an answer here.
i know u did some changes and i tried my best to find those files all over the Figma and i tried to find some answers before i opened this thread but i couldnt find any.
1 file was named “Fun”
the second file named “Medical” if i remember correct.
thanks for your help
Thanks! I did some searching, and I think this needs to be addressed by our support team directly – I’m not seeing any files when I do an immediate search with those names, but I have limited access on what I can look up on my side.
I’ll get you connected to support using the email address we have associated with your Figma account. Please be on the lookout for the initial email that should come in soon.