Figma Support Forum

My Files are missing

A bunch of our files has gone missing, my designer’s email account password was reset - but how does that result in all our files gone missing?

Please help this is serious!

Hey @Ishan_Singh,

For account related issues like this, it’s best to reach out to support directly via this form: Submit a request – Figma

Please make sure to include as much information as possible (send from email associated with your Figma account, include the file names or links that were deleted, etc.)