Figma Support Forum

My figma educational account doesn't work for me.

I have received the confirmation email for the educational account but when I log into my figma account it is still the trial version. Please how can I fix this?

Hi @ROCIO_SOLEDAD_PLAZA_ROJAS - you will need to contact the support team for further help with questions on this. Unfortunately, this can’t be addressed by the community.

Please file a ticket here, and someone will reach back out to you soon: https://help.figma.com/hc/en-us/requests/new