Yes, you have received a message from me via email. The support team will reply you soon, feel free to add any additional context over there if needed. Thank you!
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Hey @keirabadina ,
I see in the backend that the support team was able to restore your missing files. I’ve gone ahead to mark as solved and close the topic here!
For others who may encounter a similar issue, if the workaround mentioned in this topic doesn’t help, please reach out to the support team directly via this form for help: https://help.figma.com/hc/en-us/requests/new
Please use your Figma account email, include a link to the file (you can find it in your browser’s history, or ask collaborators who may have it) so we can try to locate it. Thank you 
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