Figma Support Forum

Missing file? Not in deleted files

Hello,

I have a very important working file which has suddenly disappeared. It’s not in “deleted” items (under drafts either). How can I work out what happened to it?

When I click on the link it says:

File not found

“Either this file doesn’t exist or you don’t have permission to view it. Ask the file owner to verify the link and/or update permissions.”

APPRECIATE ANY HELP.

Were you the owner of the file? Are you logged in to correct the account? Maybe you were logging in with email before and now you accidentally logged in with Google which is attached to the different email, or vise versa?

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