Lost account access

I had an old account for a company that I have since closed down. I have provided my old email that I used to log in to that account and the back-up email.

The ticket number is:
ticket #1148274

Kindly review my ticket for the actual details of my account and let me know what I can do to transfer my old files to a new account.

Hi there,

Sorry to hear about the issues with your accounts. I’ve reached out to our support team via email, so you should be receiving an email from us soon.

Someone from our support team will be in touch with you as soon as possible.

Thank you for your patience!
Toku