Is there anyone working at FIGMA? It’s impossible to contact the support and sales teams!

Ask the community
1

Is there a direct phone number where someone will actually answer?

2

Hey @Lori_Weiss, apologies that you haven’t heard back from us yet! I’ll able to escalate this internally with the team.

I’ve just checked and wasn’t able to find a support ticket. Can you please give me your ticket number from your support ticket? Or DM me your email address you used to contact our sales team please?

3

Hi Gayani, I did not get a ticket number, but I am trying to reach

Hi Gayani, I did not get a ticket number for my support ticket but I am trying to figure out whether or not I need to purchase “design seats” if I am just using the whiteboard tool. I use the FigJam for tutoring. How do I DM on here?

Thanks, Lori

4

Hey @Lori_Weiss, thanks for confirming!

I’ve just send you a DM. Please take a look when you have a moment.

Thanks,
Gayani