I'm missing an entire working file... what can I do?

Version history available to me shows my versions dated before i exported this file… Is there a way I can see my export history without purchasing an enterprise subscription? This was the heaviest and most difficult file of the project.

Hey @Sandra_Lee1 – this can only be addressed by the support team.

It looks like you may have already filed a ticket to get this looked at, and that you’re just waiting for a response from support now.

Going to close this topic since this has been ‘resolved’ on the forum side. Please open a new topic if any other questions or different issues come up.