I created Figma as student, why don't I have professional plan?

Hi, when creating Figma, I indicated that I will be using Figma for school projects and I am currently a student, I enclosed document from my school. However, I see but starter plan under my account settings.

With this plan I am unable to upload videos and even share prototypes. Is there anything I missed out?

Thanks in advance.

A post was merged into an existing topic: Why can’t I upload video with student plan in figma or even share prototype with my student plan?

I’ve merged your posts. Regarding your second question I’d suggest reaching out to our support team for help.