Figma Support Forum

How to enable features in this forum

If you are new, you might be thinking “Why can’t I post? Why can’t I vote?”

The reason is that this forum system is based on Discourse which heavily uses Trust Levels to give out capabilities.

So how do you get Trust? Read this here:

TL;DR - You have to spend alot of time here to get capabilities. Personally, I think it’s a bit much, but we will see how it goes. Here are some of the details below:

Get to trust level 1 by…

  • Entering at least 5 topics
  • Reading at least 30 posts
  • Spend a total of 10 minutes reading posts

Get to trust level 2 by…

  • Visiting at least 15 days, not sequentially
  • Casting at least 1 like
  • Receiving at least 1 like
  • Replying to at least 3 different topics
  • Entering at least 20 topics
  • Reading at least 100 posts
  • Spend a total of 60 minutes reading posts

To get to trust level 3, in the last 100 days…

  • Must have visited at least 50% of days
  • Must have replied to at least 10 different non-PM topics
  • Of topics created in the last 100 days, must have viewed 25% (capped at 500)
  • Of posts created in the last 100 days, must have read 25% (capped at 20k)
  • Must have received 20 likes, and given 30 likes.*
  • Must not have received more than 5 spam or offensive flags (with unique posts and unique users for each, confirmed by a moderator)
  • Must not have been suspended or silenced in the last 6 months
7 Likes

I suppose it’s like a game and you have to gain achievements. :slight_smile:

Thanks for sharing @Glen_Lipka. I’m working on some guides to make all of this easier to understand. :slight_smile:
We have control to change these settings, and will be keeping a close eye on which ones don’t feel quite right or need adjusting.

2 Likes

Bootstrapping a community (like now) might need loose standards to get it going and then slowly tighten them up over the course of a few months. You don’t want people showing up and giving up on the same day. Get people hooked with lively content and conversation.

Specific suggestion: Give people Trust Level 1 right away for a couple of months. And maybe give out more votes.

2 Likes

This is all subject to change but I’ve gone ahead and adjusted it so new users start at Trust Level 1. Thanks for the suggestion. :slight_smile:

3 Likes

I am not a big fan of gamifying contributions.

I was so impressed that Figma took yet another step to do what Macromedia did so well by creating this area to listen and understand their users/customers. This being said it is very discouraging to run into things like voting limits on day one.
Why? In what universe does this make sense? There are quite a few topics that I too would like to acknowledge. Now I have to pick what is the most important 4 topics to me. It is like asking someone which one of their kids is their favorite. Please consider.

On a similar topic, one thing that I have always enjoyed about Medium articles is the ability to give multiple claps (0-50). Basically giving readers the ability to show their level of appreciation for articles.

2 Likes

Hey Christian, thanks for the feedback!

The voting limits were default settings, and something we’re going to readdress all-together soon. While we don’t want to have something too limited, where you’re forced to pick just your favorites, we do want to find a balance between encouraging conversation and just voting for every single topic.

I too have always enjoyed the multiple claps system on Medium. Out-of-the-box I don’t think that’s something possible here, but I’ll definitely take a look.

Again thanks for sharing your feedback! :blush: