We are facing in making payment from our ICICI and HDFC Cards. It probably seems that there are some new RBI Norms which due to which we cannot make the payment using Credit cards. Is there any other way through which we can make payment?
Bumping this. It’s not just ICICI or HDFC. Any Indian issued credit card now needs a new kind of standing instruction request for recurring transactions of any kind. My Citibank card, an HDFC Forex card, all have failed. Wrote to Figma for a solution, let’s hope they come through. Had the same problem on my Webflow account for the last year and eventually was able to make a payment using the Forex card.
This is the only thing preventing me from getting the professional plan ever since I started using Figma six months ago. I just literally cannot do the payment.
Facing same issue. We have tried ICICI, Axis and SBI Cards. For SBI Debit cards, it asks for OTP, and after entering OTP the transaction fails with message “The card entered is not supported for this payment”
Hi guys, been trying to upgrade to the professional for sometime and none of my credit or debit cards seem to be working. Does anyone know work around?
Hey @Figma_Support team, I kindly request that you consider providing the option of paying invoices through the Stripe Payment Gateway website instead of only through the embedded payment mode. This is a common practice with other services AWS, Azure, Google etc. for accepting Indian Payments. This would greatly improve the payment experience
We have used almost 8 credit cards and 4 debit cards, and none is accepted for payments. It is a shame that @Figma_Support don’t even bother to acknowledge the issue and provide a solution. My work has stopped and it is a direct revenue loss for us.
Standing instructions in the bank as per RBI guidelines for recurring payments are the cause. How do you think I could solve this? What do I tell my bank? Someone please help, ideally @Figma_Support if you are listening.