Figma Exports corrupt PDF's. Indesign import Error

[Robi_Struyf]

Figma Exports corrupt PDF’s.
When I export the PDF and import it in adobe Indesign I get an error. “Failed to open the PDF”. I asked the printshop and they also said “Your PDF file is corrupt”. So it’s not just me.

When I export an SVG the file is full of missing items.

Linked file: https://www.figma.com/design/8z6T3sju1aAls2zTYzvOy6/Minze-Marketing-US-exodus?node-id=2326%3A98&t=jjHPZyWFykNLSKCN-1

I am running Figma version 116.18.6 on Apple Silicon.

[Junko3]

Hi @Robi_Struyf, Thanks for reaching out about this and we appreciate you sharing the file with us!

I tried exporting the “Banner_DiaryPod_85x200_UK” frame from your Figma design file as a PDF, it appears as expected when viewed through Preview on my end.

Could you please try opening the exported PDF in other software that can open PDFs?
Can you please try exporting the frame once more and then try importing it again?

If the file opens correctly in the system preview app or browser, but not in InDesign, could you please contact Adobe’s support team to check if they can find any issues in their logs?

Additionally, please take a look at supported settings about SVG Export here: Export formats and settings - SVG (Scalable Vector Graphics)

If the PDF file that was reexported from Figma doesn’t open in your browser or system preview, or if you encounter unexpected results when exporting SVG, I suggest to reach out our support team for the assistance here: https://help.figma.com/hc/en-us/requests/new
When you contact our support team, please provide the following:

• Use your Figma account’s email address.
• The link to the file you share here
• A brief video recording that shows how you import the pdf file from Figma. Please ensure the entire Figma window is visible, including the Properties and Layers Panel.
• Screenshots of the error you see.

Hope it assist a bit!
Thanks again for reaching out.

[Robi_Struyf]

Thanks you for getting back to me.

1. Opened the file in a PDF view and resaved this → Unable to open in Adobe.

2. Triefd to find other editor Easy to use Online PDF editor → Also error, only 50% loads.

3. I have checked the Figma
   GPL Ghostscript 10.03.1 (2024-05-02)
   Copyright (C) 2024 Artifex Software, Inc. All rights reserved.
   This software is supplied under the GNU AGPLv3 and comes with NO WARRANTY:
   see the file COPYING for details.
   Processing pages 1 through 1.
   Page 1

The following warnings were encountered at least once while processing this file:
xref entry not exactly 20 bytes

**** This file had errors that were repaired or ignored.
**** Please notify the author of the software that produced this
**** file that it does not conform to Adobe’s published PDF
**** specification.

4. Validate PDF/UA – pdfix.io
   
   

[Robi_Struyf]

I just tried Affinity Publisher V2, it opens the file but failed to load multiple items in the PDF such as the background gradient. Until today 3 printshops complained that they can’t open the files. Vista Print, Print deal and a local Large poster printshop.

So something is wrong with my PDF export.

[Robi_Struyf]

Can someone help me out?