Figma Desktop crashes when creating new / opening project

Ask the community
1

Hi,
having troubles with Figma Desktop (Windows).
When trying to create the new project or open the existing one, the app just crashes (disappears).
Any ideas of the reason or tips how this can be solved?
Thanks!

2

Issue solved with cleaning the cache of the desktop app:

  1. Close the Figma desktop app
  2. Open the Start menu, and paste in this, followed by enter: %APPDATA%\Figma
  3. In the window that opens, delete the Desktop and DesktopProfile folders if they exist
  4. Launch the desktop app again