Figma Support Forum

FigJam - white screen in desktop after moving to project

1. Describe the bug/issue you’re running into?
After moving a FigJam whiteboard to a project it became white. It only works in the browser.

2. Are you able to consistently reproduce it? If so what are the steps?
Open whiteboard from draft
move form draft to project
the whiteboard directly became a white screen
Went back to browser and i’m still seeing whiteboard.
went back to account and opened the whiteboard form overview.
loading and I can now see the whiteboard in the desktop

3. Share a screenshot, recording, console log, link to the file, etc.

4. Is the issue only happening in desktop app or a specific browser , or both?

5. What OS/version and/or browser/version are you using?
Mac book - MS Edge browser

Just had the exact same issue.

1 Like

@vdekkernl @Bruno_Figueiredo Thank you both for flagging this. This has been shared with our team and we’ll look into it. :male_detective:

1 Like

My Figma desctop version and Web version also doesn’t work after updating. Can’t work for 3 weeks (
Windows 10 / Chrome