Education Plan Student Mail Restriction & Migration

Hi, I’m trying to re-verify my educational plan for the account I have now, which is created with my google account (I have had the education plan here for 4 years already), since I still have one more year left of my studies. I’m not allowed to get my account re-verified because my e-mail is “not a student mail”.

This is a very new constraint from implemented by Figma. Since they have not had this constraint for the education plan earlier, I have always used google account. That’s why I now have all my university projects, and all my internship projects as part of my university degree in this account. It will be a huge problem and struggle for me to transfer all of it to a new account (official student mail account) because there are so many, and I will have to get so many people who have shared files with me to re-invite me individually to all the files. I will also continue some of my projects after my studies, which would mean I would have to re-transfer them all back to my google account again once I end my studies because my “official” student mail will be deleted.

In addition, it was impossible for me to contact you for any real personal support since I don’t have a payed plan, which I find ridiculous.

I see that there are some support tickets that are created through this forum - is there any possibility that this could be done for me? And that Figma could verify this account for education plan for another year? It would make so many things easier for me. :smiley:

Sincerely, Tone.

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Hi @Tone_Eide_Hilmen1 ! Thanks for reaching out to the community.
I’ve created a support ticket on your behalf via email, as the support team will be the best to advise you. You should have received a message from me via your email address (tonexxxxxxxxxn@gxxxx.com) For your reference, your ticket number is: #1137722.

Feel free to add any other additional context via mail, our support team will reply you soon. Thanks for your patience in the meantime!

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