Draft compromise and cancelled

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1

Opening the app of Figma to view the project, I notice that the project goes in error.

Return home, and I see that the project has been compromised.

I see this screen

HELP ME TO RECOVER
THANK YOU

errore figma
errore figma1790×933 395 KB

2

Hi there,

Thanks for reaching out. It looks unusual! Could you check the file history and see if you can restore a previous version?

You can find instructions here: View a file’s version history.

It might just be a rendering issue with your laptop. In that case, could you try the following troubleshooting steps?

  • Close any Figma tabs you’re not using
  • Browser: Force-quit and open Figma in a new browser window.
  • Desktop App: Force-quit the Figma Desktop app and restart it. If the issue persists, try clearing the cache.

If the issue still persists, could you share the file link with access to support-share@figma.com? This won’t affect your billing. I’d like to test it on my end to see if I can replicate the issue.

Thanks,
Toku

1 Like
3

thank you very much. this method, made me recover the project, even if I lost notes. but little matter. thanks!!! :heart_eyes:

2 Likes
4

Glad to know you got it recovered! Thanks for letting us know :slight_smile: