Figma Support Forum

Disappeared pages

Hello! At the end of August, the designer finished making a prototype of my site on figma. Gave access to me and my team. On Monday of this week, we lost a couple of blocks (pages of the site) on the figma site. Nobody deleted, but they disappeared, and programmers need prototypes of these pages. The task is to restore these pages. Please help?

The designer doesn’t answe for 3 days. I found that i can roll back the old version, but I need to pay a monthly subscription, I paid, but I still can’t roll back the version, writes that I need to upgrade the plan again, but I already bought it. What to do to get back lost pages, please help me?