Comment markers dissapear when opening a comment

Because the comment markers dissapear when a comment is selected if the comment is selected from the side pane instead of the canvas it can make it impossible to tell what UIX element the comment is originating from

Newbie alert:
Hi!
I have the same issue with all my clients:
• They received a comment from me in their emails, tap in the “view comment” button, and then opens the Figma file but on another screen, no the one related to the comment.

Can someone help me or tell me if I’m doing something wrong.
Many thanks!