Figma Support Forum

Clients can't see each others' comments

Hi everybody!

Me and my two clients are all on free plans, but they can’t see each others’ comments when they leave them.
They can see mine (I’m the owner of the file) but can’t see the other client’s.

Is this normal? Do we need paid accounts?

This definitely sounds like a bug. If you are sure this all is happening in one file on one page, you need to report this issue to Figma support team via the bug report form.

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