Figma Support Forum

Can't upgrade to Organisation

I signed into Figma with my Google account then purchased 2 seats. However now I want to upgrade to an Organisation account, but it’s not letting me because I have a Gmail account. How do I upgrade without having to re-create a new account without losing the US$288 I just spent?

To switch from Google account to email account do the following:

  1. Log out of Figma.
  2. Try to log in with email, click Forgot password.
  3. You’ll get an email with a link to create a new password.
  4. Create a new password.

Done. Now you can log in to Figma with a password and upgrade to Organization!