Can't open the assets preview after the Thursday's release

[Victor_Morales]

Since yesterday can’t open the asset preview

[Ryan_52]

Hi @Victor_Morales I checked this from my end but could not recreate the issue. Can you try reloading Figma and also clearing your cache to see if that helps.

[Victor_Morales]

Isn’t available them from browser either

[Victor_Morales]

is there a way to clear cache on Figma? I’ve tried with Terminal app but doesn’t fix it

[Celine_Doan]

Hi @Victor_Morales,

In order to clear cache in the browser:

• Google Chrome: Clear all your browsing data to remove offline changes from Figma: Clear cache & cookies - Computer - Google Account Help
• Safari: lets you choose which websites you want to delete data from. You can use this feature to remove data from just Figma: Clear cookies in Safari on Mac - Apple Support
• Mozilla Firefox: lets you choose which websites you want to delete data from. You can use this feature to remove data from just Figma: Manage local site storage settings | Firefox Help
• Microsoft Edge: Delete your browser history to remove any offline changes from Figma: View and delete browser history in Microsoft Edge - Microsoft Support

and, on Figma desktop app:

Mac

Use the Terminal app to clear the cache.

1. Quit the Figma desktop app.
2. Open the Terminal.app and enter the following command: rm -rf "$HOME/Library/Application Support/Figma/"{Desktop,DesktopProfile}
3. Try opening the Figma desktop app again.

Windows

Run a command line from the Start menu.

1. Close the Figma desktop app.
2. Open the Start menu and paste the %APPDATA%\\Figma command. Press the Enter key to submit.
3. In the window, delete the DesktopProfile folder.
4. Launch the Figma desktop app again.