Figma Support Forum

Cannot view Translation Status if I did not submit a request

  1. Another team member has submitted a translation via Figma → Smartling Plugin. I cannot see the translation status of that job when using the Smartling Plugin.

  2. This is what I see when I try to see the Translation Status.

  3. I should be allowed to see the same status of a request that my team member and I are working on. Is this possibly a security settings in the Smartling Plugin, or a Figma setting I need to change? Has anyone else experienced this?

Hey @Jonathan_Manshack,

You can reach out to the Smartling plugin support directly for help with this at support@smartling.com.