Added editors and was switched to annual payment automatically. Contacted support but no response

I added another editor and was put on the annual bill payment automatically, and there was no option to go back to a monthly subscription. I have reached to support via email and the chat figma plugin but didn’t get any response for more than a week now. wth…

https://help.figma.com/hc/en-us/requests/new

unfortunately am still waiting a reply from that avenue

still waiting for a response from the figma team. is there anyone at work?

They don’t check the forum often. Support should reply sooner.

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