Add options to allow users inside restricted network to replace the default fonts

Environment
Browser (Firefox or Chrome) inside corporation network

Steps to Reproduce

  1. Create a branch new Figma Design file or FigJam file.
  2. Press ‘T’ to drag a new textbox.
  3. Double click on the newly created textbox.

Expected Behaviour
A cursor shows up in the textbox. Typing results in letters in the textbox.

Actual Behaviour
Nothing happens to the textbox.

Other Observed Phenomenons
The text property (in the right side bar) is greyed out. Font face or font size cannot be adjusted.
Console log in the browser indicates there are requests being blocked due to CORS policy.

Solution
In a less restricted or unrestricted network environment, log in to Figma, then try the same steps. Figma will generate a dialogue, prompting to replace the unavailable, default fonts. Agree to that.
After dismissing the prompt, textboxes behave correctly even back inside restricted network.

Suggestion
Please add some explicit options to allow users inside restricted network to replace the default fonts. It would be nice if customer service is aware of this issue and can do that on behalf of the users.

Glad to hear you solved your issue. We’ve changed your topic into a feature request. We’ll pass this along to the team for consideration.

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